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Shipping Policy/RMA

Shipping Policy

Free Ground Shipping on Orders Over $25.00 for U.S. Customers only (excluding Alaska, Hawaii and Puerto Rico). For customers outside the U.S, charges are calculated at checkout.  

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Internationally

Shipment outside of the United States are subject to Shipping Fees, Applicable Customs, Duties and Taxes/Tariffs, all of which are the customer's responsibility. Although we do accept certain Credit/Debit Card payments from certain countries, we do not accept credit cards that are issued by foreign banks. Thus we strongly recommend using PayPal for all orders being shipped Internationally.

Warranty Policy

All New Retail Products are covered by a 3 Year Manufacturer's Warranty. All Factory Sealed Products are covered by a 3 Year ServerParts4Less Warranty. For products with the New Bulk 0 Hours condition, ServerParts4Less offers a 1 Year Warranty on those products. If your product is defective, or stops working, we will be more than happy to either send a complete refund or the same product in the same condition. In the event that we are out of stock and you request the same item, we will send you a full refund. If it turns out your 3 Year Manufacturer's Warranty is set to expire or has expired, we will cover the remaining period on your warranty!

Request RMA

All returns will require a RMA Number or Return Merchandise Authorization number before you can place a return. Once we receive the returned product, we will then issue you a refund. Same goes for returned products under warranty, we require a RMA Number. 

To request an RMA/Return authorization number please fill the form below and we will issue a RMA number within 24 - 48 hours of receiving it. Working products returned within 30 days subject to 15% restocking fee.  Wrong items ordered or items that are no longer needed can be returned within 30 days of purchase subject to 15% restocking fee.