1205 Sarah Ave, Suite 141
Longwood, FL 32750
Monday - Friday 9:30 a.m to 6:00 p.m
Frequently Asked Questions:
Are any purchased Products covered by Warranties?
All new Retail Products are covered by a 3 Year Manufacturer's Warranty. For products with the New Bulk 0 Hours condition, ServerParts4Less offers a 1 Year Warranty on those products. If your product is defective, or stops working, we will be more than happy to either send a complete refund or the same product in the same condition. In the event that we are out of stock and you request the same item, we will send you a full refund. If it turns out your 3 Year Manufacturer's Warranty is set to expire, we will cover the remaining period on your warranty!
What does New Bulk 0 Hours mean?
New Bulk 0 Hour items are Brand New Drives that have 0 Power On Hours meaning they have never been powered on. They come in Bulk Packaging meaning they are placed in packs of 10 and each drive is placed in an anti-static bag and with sealed with an anti-static sticker. If a hard drive is individually purchased, they will safely be placed inside an individual box with protective foam. ServerParts4Less offers a 1 year warranty on all products that are in New Bulk condition. All New Bulk products we carry WILL have 0 Power On Hours and will have never been used before.
What products does ServerParts4Less carry?
ServerParts4Less is an authorized HPE reseller so we mainly carry HP Products in our inventory.
Can you ship internationally and what carriers do you use?
Yes, we ship worldwide using FedEx, UPS and DHL.
Can you blind drop-ship?
Yes, we process blind drop shipments every day and we make sure it’s done right! Just make sure you state that in your notes to us or kindly send us an email.
How do I return something?
All returns will require a RMA Number or Return Merchandise Authorization number before you can place a return. Once we receive the returned product, we will then issue you a refund. Same goes for returned products under warranty, we require a RMA Number. If you return a product in working condition, you are subject to a 15% Restocking Fee. So please, do not return an item without an RMA number from us. We will issue a RMA number within 24-48hrs, but most likely quicker.
How are products packaged and shipped?
All New Retail products will be shipped in their respective packaging which is an official HP Box sealed with a HP sticker. As for individual drives, they will safely be placed inside an individual padded box with foam padding on the top and bottom by one of our technicians. All sold drives that are refurbished will be placed in an anti-static bag, sealed with an anti-static sticker and placed in a box with protective foam.
Do you sell Used/Refurbished Products?
We carry both used and refurbished products in stock. Both might have some cosmetic wear and tear as they are pulled out of working machines, but are in very good working condition. All Used/Refurbished products we carry come with a 90 Day Hassle Free Warranty from ServerParts4Less.
If you have any other questions, please don't hesitate to give us a call or email us at(firstname.lastname@example.org) using the form below. Our number is 866-677-9666 x309. You can also speak to a live representative or sales agent on our website from Monday-Friday 9:30a.m to 6:00p.m.